FAQ

FAQ

How can we help?

Tera Cloud

You can download the invoices and receipts in a hassle-free manner from your dashboard at any time.

Yes, TERA has an expense approval workflow.

Yes, users can any time cancel their monthly subscription through the dashboard and the subscription will be canceled after that.

Yes, you can change the number of users at any time from the dashboard right away and you don’t have to wait to do that.

Our software supports unlimited users, so there is no user limit at all.

TERA services are accessible for businesses throughout the US, Canada and India.

Unlike the other available banking services, TERA is easy to get started, offers simple, rapid, and automated processes while removing the paper-based finance management. Managing finances, payments, spends, and other processes become streamlined and easy to manage with TERA and this why customers prefer TERA over regular banking services.

Managing finances, expense reporting, and other payment records is a tiresome task if done manually. TERA platform automates the entire process and can help you save a lot of time, efforts and ensures error-free results.

TERA dashboard allows all the users to get a clear insight of their spends against the card limits and track their payments and other expenses thoroughly. The smart tools equipped in our system helps businesses make wise expense decisions and stay on track.

Tera Money

The cardholders having TERA cards can use the cards at any preferred merchants throughout the globe that accept Visa and Mastercard.

Users can download the TERA app for tracking the receipts by clicking the pictures of the receipts. Our system will automatically match the receipts automatically to the expenses that are reflected in the statement. Our automated system will process the transaction details for matching the receipts right away in an accurate manner.

Enterprises that are registered and organized in the US and India can apply for a TERA card. TERA provides corporate cards and companies, or other forms of non-individual liability companies have been our regular customers.

TERA has no limited payments and accepts and entertains all sorts of payment.

Yes, you can issue TERA cards to all the employees and manage the employee corporate cards in real-time.

There is no minimum limit to make a transfer with TERA, so you can transfer any amount you wish.

Yes, TERA is a prepaid card.

There is no such restriction, TERA accepts all cards. In terms of transfer funds, we ensure ACH transfers, wire transfers, credit card payments, and so on.

You can easily issue and manage corporate cards or even virtual cards instantly from the dashboard. Else, you can connect with our support team for assistance.

You can easily select the amount you need to transfer to your TERA card through the app and make quick and hassle-free transfers. 

At TERA, we charge no card transaction fees at all to our customers, irrespective of where you are in the world. We charge zero foreign transaction fees.

TERA accepts all the currencies and payments without any boundaries. For India, we accept ICICI payments and for the US, Productfy.

Yes, you can assign desired limits to all cards and you can adjust the limits to daily, weekly, monthly, or yearly.

The card limits depend on the cash raised, equity in your company, or the spending patterns of your company. 

TERA enables its users to issue cards and set limits to control the spends of the employees and other users. You can set daily, monthly, or weekly limits on the cards.

No, there is no limit on the number of ACH or wire payments with TERA.

TERA is available throughout the US and India.

Security

TERA platform is equipped with high-level security standards like SSL encryption for safeguarding our customer’s data entirely and keeping them on the safer side always.

TERA safeguards its users from fraud and unauthorized transactions and keeps the finances secure. In case of any unauthorized transaction or noticing any sort of fraudulent behavior, we suspend the cards right away and issue a new card to the customers to keep them on the safer side.

If you have any queries or issues, feel free to contact our experts and we’ll get back to you in a jiffy. Give us a call at any time or drop us an email to get assistance.

EMAIL ID: support@tera.cloud