FAQ
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How can we help?

Prospective Customer
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Prospective Customer
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Existing Customer
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Frictionless Banking
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Corporate Cards
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Payments
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Security
Prospective Customer
We're an online banking platform. TERA partnered with ICICI bank. Through this banking partnership, we provide our current Account, prepaid cards, payment solutions and Insta Overdraft
Yes, we do. we support both android and iOS application.
TERA services are accessible for businesses throughout the US, Canada and India.
Our software supports unlimited users, so there is no user limit at all.
Unlike the other available banking services, TERA is easy to get started, offers simple, rapid, and automated processes while removing the paper-based finance management. Managing finances, payments, spends, and other processes become streamlined and easy to manage with TERA and this why customers prefer TERA over regular banking services.
Managing finances, expense reporting, and other payment records is a tiresome task if done manually. TERA platform automates the entire process and can help you save a lot of time, efforts and ensures error-free results.
TERA dashboard allows all the users to get a clear insight of their spends against the card limits and track their payments and other expenses thoroughly. The smart tools equipped in our system helps businesses make wise expense decisions and stay on track.
Yes, users can any time cancel their monthly subscription through the dashboard and the subscription will be canceled after that.
KYD are details are required for the sign-up process. (Certification of incorporation, GST, PAN etc.)
Yes, Tera Accepting the international payments y through cards issued by any overseas bank.
Company should register In US or INDIA. Business Must be Corporation or LLC or Pvt Ltd or sole proprietors and other business. We are not accepting the individuals
Existing Customer
You can download the invoices and receipts in a hassle-free manner from your dashboard at any time.
Yes, TERA has an expense approval workflow.
Frictionless Banking
Yes, you can change the number of users at any time from the dashboard right away and you don’t have to wait to do that.
Corporate Cards
At TERA, we charge no card transaction fees at all to our customers, irrespective of where you are in the world. We charge zero foreign transaction fees
TERA accepts all the currencies and payments without any boundaries.
Corporate Cards
At TERA, we charge no card transaction fees at all to our customers, irrespective of where you are in the world. We charge zero foreign transaction fees
TERA accepts all the currencies and payments without any boundaries.
Security
TERA platform is equipped with high-level security standards like SSL encryption for safeguarding our customer’s data entirely and keeping them on the safer side always.
TERA safeguards its users from fraud and unauthorized transactions and keeps the finances secure. In case of any unauthorized transaction or noticing any sort of fraudulent behavior, we suspend the cards right away and issue a new card to the customers to keep them on the safer side.
If you have any queries or issues, feel free to contact our experts and we’ll get back to you in a jiffy. Give us a call at any time or drop us an email to get assistance.
EMAIL ID: support@tera.cloud